What is the withdrawal, drop and refund policy for this program?

To receive a tuition refund, a student must provide the Distance Education Support Services Center with a written Request to Withdraw letter no later than ten business days after receiving the module materials. There will be a $20 administration fee charged, per module, to process the refund.
Please note that there is no refund on the Interactive Learning Package which includes the USB port or CD-ROM module materials. Please also note that the textbook cannot be returned for a refund.
Allow 4 to 6 weeks for processing and mail delivery of tuition refund cheque. If you do not receive your tuition refund cheque within six weeks of submitting your Request to Withdraw letter please contact the Distance Education Support Services Center at toll-free (1-888-553-5333) (ref: ) .
Please include the following information in a Request to Withdraw letter:
1.    Name
2.    Student Number
3.    Module Registration Number
4.    Reason for withdrawal
5.    Signature
A Request to Withdraw refund request letter should be faxed to the Distance Education Support Services Center at 416-415-4683 (ref: ) or mailed to George Brown College, Distance Education Support Services Center, PO Box 1015 Station B, Toronto, Ontario Canada, M5T 2T9.